Privacy Policy

This Privacy Policy explains how House Repiping Cost Calculator ("we," "us," or "our") collects, uses, and protects information when you visit our website or use our online cost calculator. By using this site, you agree to the practices described below.

1. Information We Collect

We collect information in the following ways:

• Information you provide directly: When you use our cost calculator's quote request form or our contact form, we collect your name, email address, phone number, property address, and any message or project details you submit.
• Estimate details: The property information you enter into the calculator (ZIP code, square footage, number of fixtures, selected pipe material) is used to generate your estimate and, if you request a quote, is included with your submission.
• Standard technical data: Like most websites, our hosting provider automatically logs standard technical information such as IP address, browser type, and pages visited, for security and site-performance purposes.

2. How We Use Your Information

• To respond to your quote requests and contact form submissions
• To connect you with a licensed plumbing professional for your project
• To communicate with you about your estimate, appointment, or inquiry
• To maintain internal business records
• To improve our website and the accuracy of our cost calculator

We do not sell your personal information to third parties.

3. How Your Information Is Shared

We use a small number of service providers to operate this website and respond to your inquiries:

• Email delivery: Form submissions are sent to our business mailbox, hosted by Zoho Mail, so we can respond to you directly.
• Website hosting: Our site and the backend function that processes form submissions are hosted on Netlify.
• Licensed contractor partners: If you request a detailed quote, relevant project details (such as your address and estimate) may be shared with the licensed local plumbing professional assigned to your project so they can contact you.

We may also disclose information if required by law, or to protect the rights, property, or safety of our business, our users, or others.

4. Cookies & Third-Party Content

This site loads fonts and icon assets from third-party content delivery networks (Google Fonts and Font Awesome). Loading these resources may cause your browser to send standard technical information, such as your IP address, to those providers, in the same way that occurs when loading any external website resource. We do not currently use advertising or analytics cookies on this site.

5. Data Security

We take reasonable measures to protect the information you submit, including transmitting form data over encrypted (HTTPS) connections and restricting access to our business mailbox. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain information submitted through our forms for as long as necessary to respond to your inquiry, complete your requested service, and maintain reasonable business records, unless a longer retention period is required by law.

7. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, which may include the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of the sale of personal information (we do not sell personal information)

To exercise any of these rights, please contact us using the details below. (Note: if you have customers in California or the EU, this section should be expanded with jurisdiction-specific language — a lawyer or a service like Termly/iubenda can help tailor this properly.)

8. Children's Privacy

This website is not directed at children, and we do not knowingly collect personal information from anyone under the age of 13.

9. Links to Other Websites

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at:

repipingcost@gmail.com